1. Will you come and do a site visit before the installation?
Yes. If you are local we will comes and assess and discuss your requirements in person. If you are further afield we ask you to take a number of digital photos then email them to us or burn them to a CD and post it to us. Once we’ve looked at the photos and following further discussion we can provide an outline quote which if it’s the right sort of money we can come and visit your site

2. Do you offer training when equipment has been installed?
Yes, always both on site and over the phone

3. How far will you travel to install equipment?
There is no real limit to how far we will travel. For work further afield we will book into a local Travelodge and charge this on at cost

4. Do you provide equipment warranties?
All our equipment comes with a 12 month manufacturer's warranty. The installation itself is also covered by a 12 month warranty

5. What scale of installation do you do?
We can install equipment in a small meeting room, a company training or board room right up to a large scale multi room installation right across your site using room control technology that can interface with heating systems and suchlike and allow remote monitoring over your computer network or the internet

6. What kind of venues have you installed equipment in?
We have installed equipment in schools, churches, large corporate training rooms, football clubs, various new builds working on building sites, colleges and universities

7. What are the benefits of installation over hire?

• much cheaper in the long term
• equipment always available for that impromptu meeting
• looks much tidier as cables are concealed rather than ran across the floor
• staff only have to learn one set up rather than it changing each week

8. Our venue is quite unique, would this cause a problem?
All sites have ‘challenges’ we have to overcome. We have installed equipment in listed buildings, tall churches, all the way round football grounds (one job used three miles of cable!!). We’ve never been unable to do an install because of the venues individuality

9. There is no power where I want the equipment installed, can you help?
Yes, we work closely with electrical contractors and can arrange the electrics required or suggest an electrical contractor to do the work for you

10. How long is an installation likely to take?
It all depends. Most classroom installations take about a day to a day and a half. Most board rooms take about three days, churches up to a week and multi room / multi site usually longer depending on the complexity and distances involved.

11. Our building is still in the design stages, can you help
Yes, we are used to working closely with architects and have often assisted with the design process providing an even better AV install. Usually the earlier we are involved the better the final outcome and cheaper as well, as AV installs are often a last minute consideration and all the electrical supplies required are ‘extras’ on the job which are much costlier than had they been submitted on the original tender

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